Montana / Residential support / For Missoula families
FOR MISSOULA FAMILIES & REFERRAL PARTNERS
Residential Support Information for Missoula Families
For Missoula adults and families considering adult IDD residential support, Infinity Healthcare Services offers a community-based program in Great Falls. Our approach recognizes that preferences, familiar routines, and personal goals belong at the heart of everyday life and support at home.
Personal choice. Everyday support. Meaningful connection.
Illustrative image from Infinity’s website. Not actual residents, staff or the Great Falls residence.
01 / RESIDENTIAL SERVICES
Putting the person’s voice first when exploring support
Missoula families exploring adult IDD support can use the person’s own preferences to guide conversations about our Great Falls home. Knowing what matters to a person helps give residential support meaning. Interests, preferred routines, and personal goals all deserve attention when discussing daily life. Infinity’s Great Falls program combines this person-centered focus with daily living skills and community inclusion. Family involvement can contribute to that understanding while respecting the adult’s preferences, permissions, and privacy.
Make preferences part of the conversation
A preference can be as important as a practical need when discussing life at home. Our approach recognizes individual routines and choices as meaningful parts of support, alongside goals for everyday living and community participation.
Respect the adult’s perspective
The person receiving support has a voice in their own life. Respectful conversations about routines, interests, and goals help keep that perspective visible when families and others contribute their understanding of the person.
Balance involvement and privacy
Family knowledge can help explain what someone values. Involvement should follow the adult’s preferences and permissions, so useful collaboration respects confidentiality and preserves the person’s place at the center of decisions about their life.
02 / THE INFINITY APPROACH
Small preferences can carry real meaning
The way someone likes to spend free time, the routines they find familiar, and the activities they enjoy can help explain what a good day means to them. Those details belong in conversations about residential support. Infinity’s program emphasizes goals, routines, and preferences as part of a person-centered approach. For Missoula families learning about the Great Falls program, this offers a useful starting point: describe the person’s interests and priorities, as well as the areas where support is needed.
Our staff-training expectations include confidentiality, abuse and incident reporting, CPR, first aid, College of Direct Support Tier 1, and ongoing annual learning. These expectations recognize the responsibility involved in supporting adults in their daily lives.
Our team can explain the expectations for direct-support staff and discuss the individual’s support needs.
Rights, dignity and confidentialityRespectful interaction and protection of personal information.
Safety and reportingAbuse reporting, incident reporting, first aid and CPR expectations.
Direct-support foundationsCollege of Direct Support Tier 1 and ongoing annual learning.
04 / QUESTIONS ABOUT OUR SERVICES
Service questions from Missoula families
Can families share information about preferences and routines?
Yes. Family involvement is part of the program’s approach when it respects the adult’s preferences and permissions. Useful conversations can include interests, familiar routines, personal goals, and what matters to the individual.
How do you learn what matters to the individual?
Conversations about the program begin with the person’s preferences, communication, goals and routines. Families and other appropriate members of the support network can add context while keeping the individual’s voice central.
Where is the residential home?
Infinity’s Montana residential home is in Great Falls. This page introduces the program to adults, families, guardians and referral partners in Missoula. It does not describe a separate Missoula facility.
What should we confirm before placement?
Eligibility, authorization, individual support needs, fit and current availability must be confirmed. Call 406-760-2002 to begin a general conversation and ask how to share any personal records securely.
05 / RESOURCES FOR MISSOULA
Self-advocacy resources in Missoula
Summit Independent Living · Self-advocacy
Summit Independent Living is headquartered in Missoula and lists Missoula County within its service area. Its self-advocacy support helps people identify needs, communicate requests, understand disability-related rights and systems, and consider decisions affecting their lives. Summit also describes assistance with public-benefit questions. Its Missoula office is listed at 3104 W. Broadway Street, with phone number 406-728-1630. Contact Summit directly to discuss the type of assistance needed and current arrangements.
A person considering residential support can prepare their own questions first: What matters most in daily life? What accommodation would make a conversation easier? Which decisions need more explanation? Ask Summit about support with communicating those priorities or navigating relevant systems. Family members can help organize information while keeping the adult’s voice central. Summit’s services are independent of Infinity; the organization’s information does not establish eligibility or availability at our Great Falls home.
Independent community resource. No affiliation with Infinity is implied; contact the organization directly about its services.
06 / OUR GREAT FALLS DDP GROUP HOME
Get to know our Great Falls DDP program
Respect for preferences and personal goals belongs in the discussion of any residential option. Infinity’s Montana home is in Great Falls. Missoula adults and families can explore the DDP residential program to learn how daily living skills, individual choice and community inclusion fit together, then speak with our team about the person’s own priorities.