FOR HELENA FAMILIES & REFERRAL PARTNERS
For adults and families in Helena exploring residential support, Infinity Healthcare Services offers a community-based adult IDD program in Great Falls. Our approach places the person’s choices, routines, and goals at the center of support for everyday life at home.
Our Montana residential home is in Great Falls.
Illustrative image from Infinity’s website. Not actual residents, staff or the Great Falls residence.
01 / RESIDENTIAL SERVICES
Helena families comparing adult IDD residential options can begin with the person’s choices, rather than a list of tasks. Residential support involves more than completing daily tasks. It involves how a person wants to spend their time, which skills matter to them, and what helps them feel comfortable at home. Our Great Falls program brings daily living support and community inclusion together around the adult receiving services, with respect for individual goals, routines, and preferences.
Personal choice belongs in ordinary moments as well as larger decisions. Preferences about routines, interests, and daily activities help give residential support direction and keep the person’s own priorities central to life at home.
Daily living skills are most meaningful when they connect with something the person values. Our program emphasizes goals and everyday routines so support remains connected to the life the individual wants to build.
Family involvement can bring valuable understanding of a person’s history and preferences. That involvement should support the adult’s voice and follow their preferences and permissions, with respect for privacy and personal decision-making.
02 / THE INFINITY APPROACH
A familiar routine may be important to one person, while another wants to try something new. Person-led support makes room for both. At Infinity, the focus on individual goals and preferences connects everyday assistance with the person’s own priorities. Families exploring our Great Falls program can use that focus to discuss what matters most: valued routines, opportunities to practice daily living skills, relationships, and participation in community life. The adult receiving support remains central to that conversation.
Read about our Montana DDP program →03 / STAFF PREPARATION MATTERS
Our staff-training expectations include abuse and incident reporting, confidentiality, CPR, first aid, College of Direct Support Tier 1, and ongoing annual learning. These expectations reflect the importance of safety, privacy, and preparation in person-centered residential support.
Our team can explain the expectations for direct-support staff and discuss the individual’s support needs.
04 / QUESTIONS ABOUT OUR SERVICES
Families and guardians can contribute helpful information about routines, goals and support needs. Their involvement should reflect the adult’s preferences and applicable permissions, with the person receiving support at the center.
Our program’s approach includes the individual’s goals, routines, and preferences alongside daily living skills and community inclusion. These priorities help frame conversations about whether the Great Falls program fits the person’s needs.
Infinity’s Montana residential home is in Great Falls. This page introduces the program to adults, families, guardians and referral partners in Helena. It does not describe a separate Helena facility.
Eligibility, authorization, individual support needs, fit and current availability must be confirmed. Call 406-760-2002 to begin a general conversation and ask how to share any personal records securely.
05 / RESOURCES FOR HELENA
Ability Montana · Information and referral
Helena adults and families can contact Ability Montana for help finding disability-related resources in their community and navigating state or national information. This is a useful starting point when the question is broader than one residential provider, such as where to look for community support or whom to ask about a particular need. Ability Montana’s current contact page says its temporary Helena office is appointment-only through spring 2027. Contact the organization before visiting; its listed Helena number is 406-442-5755.
Before contacting Ability Montana, write down the person’s priorities and the questions still unanswered. Ask which resources address those needs, how to contact them and whether any eligibility or application steps apply. Use its contact page for current appointment instructions. Ability Montana is an independent community organization; questions about admission, staffing or availability at Infinity’s Great Falls home should go directly to Infinity.
Ability Montana information and referral ↗Independent community resource. No affiliation with Infinity is implied; contact the organization directly about its services.
06 / OUR GREAT FALLS DDP GROUP HOME
The next step is to see how these priorities fit within Infinity’s actual Montana program. Our Great Falls DDP residential program brings daily living skills, personal goals and community inclusion together in a community-based home setting. Helena adults and families can review the program and discuss what matters to the individual before considering whether it is an appropriate fit.
